LifeCenter Northwest’s Donor Family Aftercare support team helps guide families through the sudden and traumatic loss of a loved one. We offer customized resources and referrals and are available by phone if you just need to talk. We follow up with families for at least a year and a half, with letters and phone calls, and we provide other support depending on the specific needs of donor families.

Grief & Bereavement Resources

Supportive resources to help with the healing process

Honoring Organ & Tissue Donors

Ways to keep your loved one’s legacy alive and to honor the gift of life

Connecting donor families and recipients

Information and advice on the correspondence process


We are here for you

Donor Family Aftercare team Left to Right: Ashlei Lind, Manager; Sam McCann, Coordinator; Fiona Macy, Specialist

Healing takes time.

We understand that bereavement is a personal experience. Because everybody grieves differently, our Donor Family Aftercare Program provides continued support for a minimum of 18-months to help you move toward a place of comfort at your own pace and with the assurance that we are here to help every step of the way.

The weeks and months following the loss of a loved one are often filled with a variety of emotions. You may experience extreme emotional shifts or even notice physical symptoms, such as fatigue. We are here to help you understand these feelings and discover the best ways to cope with your grief.

During this emotional time, we will serve as a source of support for you. We touch base with a personal phone call and provide you with resources specific to your grieving needs. You will also receive a donation outcome letter telling you a little bit about how your loved one’s gifts may help others.

In the following months, we offer opportunities for you to honor your loved one and their gift of life, including a Gift of Life Donor Medal and invitations to our annual Donation Celebrations. These are great ways to keep the memory of your loved one present and share the impact of their life-saving gift.

Your health and happiness are important to us and we want to make sure we provide you with the care you need. Please feel free to contact us at any time; our door is always open to you.

Donor Family Aftercare Contact Information

Direct Phone: (425) 201-6600

Toll-Free: 1 (877) 275-5269

Email: FamilyAftercare@lcnw.org

A private group for donor families and transplant recipients served by LifeCenter Northwest. Connect, share, remember, heal.

Join Group »

The Support Spot: Aftercare Blog Series

A new blog series focused on supporting donor families.

Read our latest blog post

Virtual Memory Wall

Honor your loved one with a photo and dedication on our Memory Wall.

Click to submit your dedication » 

Children and Grief: An Online Learning Opportunity

Join us to learn how children grieve and get tools to help them cope.

Wednesday, Sept. 22, 2021
5 p.m. PDT

Register by clicking here!

Resources to help you cope during COVID-19

Here are a few online resources that may help you cope with the death of your loved one during this challenging time.

Click here » 

Share your story

We are always eager to share more stories of lives touched by donation. Please click on a link below to submit your story to LifeCenter Northwest.

We use these stories to help promote organ and tissue donation for educational purposes. We will always be respectful of you and your family and will only share what you are comfortable with. Thank you for helping us spread the life-saving message of donation.

Click here to share your story